Traditional Break-Fix Solution
Most business IT systems are supported with a break-fix solution. The break-fix model is based on the following:
- Reactive solution where problems become apparent only when parts or equipment are failing or have failed.
- No 24/7 monitoring
- Maintenance is based on-demand
- Pay upon service completion
- Accurate budgeting for upgrades is almost impossible
In summary, the break-fix solution is an antiquated, inefficient, expensive and dangerous way to maintain an IT system.
Is there an alternative to break-fix?
Yes! Consider Managed Services
Managed services solutions are traditionally available almost exclusively to medium to large corporations with big IT budgets.
However, Managed Services is now available to end users and SMEs at an affordable price through 3NX Hawkeye Managed Services (MS).
3NX Hawkeye Managed Services (MS) - the answer to the future of your IT system!
Hawkeye Managed Services
Included features and capability:
- Proactive 24/7 Monitoring with Alerts
- Remote Access (LogMeIn Pro)
- Preventive Maintenance by 3NX
- Patch Whitelisting Service
- Anti-virus and Anti-malware Software
- Periodic Reporting
- Ongoing Technology Support
- Improve the Health of IT Systems and Reduce Downtime Risk
- Provide Prompt Support to End Users and End Users at Remote Sites
- Advise IT Asset Upgrades and Budgeting